Life Inc.

Note: I was not aware of Douglas Rushkoff's book "Life Inc" when I originally wrote this blog post.

I have changed my eating habits since watching Food Inc. I am eating less meat and more vegetables and fruits. I'm eating more food from the local farmers' market and less "food" from fast food chains including Chick-fil-A (more on this below). I'm trying to eat at restaurants that clearly indicate their food is locally produced or organically grown.

If you are considering whether to watch Food Inc., ask yourself first: Do you want the red pill or the blue pill?

Initially I thought Food Inc. was unfocused. The movie covers a tremendous number of topics ranging from food safety, inhumane treatment of animals, the marginalization (elimination?) of the family-owned farm, and the lack of support from political leaders to pass bills that would provide greater oversight. The overriding theme connecting these rather disturbing dots is the industrialization of food production. Michael Pollan has wisely suggested "Eat food. Not too much. Mostly plants." He's also noted that it has become increasingly difficult to do so in his latest book "In Defense of Food."

Ultimately, the most powerful message of Food Inc. has nothing to do with food. It has to do with choice--or the lack thereof.

The reason I chose "Decide" as the title of this blog relates to one of my favorite scenes from the Lord of the Rings when Gandalf states "all we have to decide is what to do with the time that is given to us." In this day and age, it seems we should add "as long as corporations allow us."

Food Inc. portrays an unnerving integrated sequence of actions by corporations and an associated campaign of misinformation or lack of information that make it difficult, if not impossible, to understand the impact of our food consumption. By switching to soy milk in an effort to make better choices, it seems quite likely that I'm consuming genetically modified soybeans and lining the pockets of Monsanto Inc.

This sobering vision of food in the United States resonates with other areas of our lives. In the famous scene from The Matrix featuring the red pill and the blue pill, Neo declares that he does not believe in fate because he doesn't like the idea that he's not in control of his life. In The Matrix Reloaded, Merovingian relishes the moment when he declares "choice is an illusion created between those with power and those without."

Frank Rich expressed this sentiment in a recent op-ed piece in the New York Times:

"What disturbs Americans of all ideological persuasions is the fear that almost everything, not just government, is fixed or manipulated by some powerful hidden hand, from commercial transactions as trivial as the sales of prime concert tickets to cultural forces as pervasive as the news media."

Indeed, it would seem that the invisible hand of the market has moved from guiding us to slapping us.

In their insightful and fascinating book "Nudge" Richard Thaler and Cass Sunstein discuss the concept of choice architecture and its influence on our decisions: "A choice architect has the responsibility for organizing the context in which people make decisions. A crucial parallel is that there is no such thing as 'neutral' design." Thaler and Sunstein specifically point out that they are not espousing a form of paternalism that drives people to a predefined choice, but rather to architect our lives such that we can make informed choices. Sadly, Food Inc. provides ample evidence that our government (regardless of red or blue state persuasion), rather than acting as a choice architect on our behalf, is often part of the problem.

My personal experience with Chick-fil-A offers interesting food for thought. I have enjoyed Chick-fil-A ever since I was a child growing up in North Carolina. One of the simple pleasures from my childhood was going to the mall with my brother and eating Chick-fil-A. This might not seem like much, but it undoubtedly reinforces my desire to eat Chick-fil-A today. About a year ago, I had contacted Chick-fil-A in response to watching a PETA video demonstrating Kentucky Fried Chicken's suppliers' horrific practices. Chick-fil-A promptly sent me a response indicating that they took this issue very seriously and worked with the USDA to define a set of best practices for humane treatment of chickens.

I continued to eat Chick-fil-A.

After watching Food Inc. I contacted Chick-fil-A again, this time asking them about the production process of their suppliers (mentioning Food Inc. particularly). Once again, Chick-fil-A responded with a prompt, friendly response pointing me to the same USDA website. Having seen from Food Inc. how toothless the USDA can be with enforcement, I decided to pursue this matter further.

Chick-fil-A is a privately held company so it's even harder to discover information about their practices. Thanks to Wikipedia, I discovered that Wayne Farms LLC is one of Chick-fil-A's suppliers. Wayne Farms LLC website highlights their commitment to family values, safe working environments, etc. They apparently even have an audit process to ensure their network "meet the high product quality and safety standards required by Wayne Farms." As I looked around their website, it became clear to me that the site was full of such wonderful statements and claims--and absolutely little or no specific information. What are these "high product quality standards required by Wayne Farms"? I followed up with Chick-fil-A.

Enclosed below is the email exchange between me and Chick-fil-A:

Dear Mr. Choudhury:

Thank you again for taking the time to contact Chick-fil-A. Chick-fil-A is proud to have many long-standing business relationships with our chicken suppliers.

At this point-in-time, we have several suppliers which have plants in the South, Southeast, and Southwest. All of our chicken comes from chickens that are processed under the continuous USDA inspection program (please visit the following website for additional information: http://www.fsis.usda.gov/Fact_Sheets/Chicken_Food_Safety_Focus/index.asp).

We regularly visit our chicken supplier facilities, making sure they are reaching our high level of quality requirements. If you are concerned about a particular chicken company and would like to know if they are one of Chick-fil-A’s suppliers, kindly provide us with the company name and your concerns. If they are indeed a supplier, we will be happy to review your concerns or forward your comments to the appropriate parties.

Again, thank you for your time and interest in Chick-fil-A.

Sincerely,

[name removed]
Chick-fil-A CARES
Chick-fil-A...We Didn't Invent The Chicken,
Just The Chicken Sandwich.
On the Web at www.chick-fil-a.com

P.S. Please retain your Thread ID in the message body. This will help us locate your information should you need us again.

[THREAD ID:1-FO5N9E]

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Hello,

Thanks for this response. Please call me Sayeed. It's good to know Chick-fil-a has its own set of high level of quality requirements for its suppliers. I would love to hear more about these internal requirements. Could you please tell me if any of the following companies are amongst your suppliers and how they match up against your internal set of quality requirements:

Wayne Farms
Pilgrim's Pride
Sanderson Farms
Tyson Foods

Thanks again.

Sayeed

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Despite multiple follow-up messages from me, Chick-fil-A has not responded to my email. My last message to them clearly stated that I was speculating whether they were ignoring me on purpose or trying to hide information. I told them that every time I felt the urge to eat at Chick-fil-A, I would eat at Chipotle instead (full disclosure: Chipotle is one the sponsors of Food Inc.).

I have stopped eating at Chick-fil-A.

The family farm depicted in Food Inc. as the counterexample to industrial food production is Polyface Inc. I am struck by the number of times we see the letters "Inc" or "LLC" following a name. Initially I was put off by the "Inc." following Polyface. Then I went back to first principles. Incorporated is a legal term, but its first definition is: characterized by unity, being or joined into a single entity; 'presenting a united front'.

My single decision will mean nothing to a large corporation like Chick-fil-A. But what if we combined our decisions? What if Life Inc. didn't refer to the industrialization of everything in our lives, but rather each of us presenting a united front and demanding information and choice?